Privacy policy
Privacy Policy
Last updated: July 5, 2026
Nuvli operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. Nuvli is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
- Communications with us, including information you provide when communicating with us, such as when submitting a customer service request.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you interact with or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
- From our service providers, including when we engage them to provide certain technologies or when they collect or process personal information on our behalf.
- From our business partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
- Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and items you are interested in, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or mail and displaying online advertisements for products or services.
- Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, and detect, investigate, or take action regarding potentially fraudulent, illegal, dangerous, or malicious activity. If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
- Communicating with you. We use your personal information to provide customer support, respond to requests, efficiently provide our services, and maintain our business relationship with you.
- Legal purposes. We may use your personal information to comply with applicable laws, respond to valid legal proceedings or government requests, investigate or participate in litigation, and enforce or investigate potential violations of our terms and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
- Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
- Business and marketing partners that provide marketing services and advertising.
- Third parties when you direct, request, or otherwise consent to the disclosure of certain information, such as for product delivery, social media widgets, or login integrations.
- Our affiliates or companies within our corporate group.
- Parties involved in business transactions, such as mergers or insolvency proceedings, or where necessary to comply with legal obligations, enforce our Terms of Service or other policies, or protect our Services, rights, users, or others.
Our Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.
We also use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. Shopify may use personal information collected through these interactions to provide these features.
In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of that information.
Third-Party Websites and Links
The Services may contain links to websites or other online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information they contain.
Information you provide in public or semi-public spaces, including third-party social media platforms, may also be visible to other users.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals considered minors under applicable laws in their jurisdiction.
If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to send sensitive or confidential information.
How long we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request where permitted by law.
- Right to access. You may have the right to request access to the personal information we maintain about you.
- Right to deletion. You may have the right to request that we delete personal information we maintain about you.
- Right to correction. You may have the right to request that we correct inaccurate personal information.
- Right to data portability. You may have the right to receive a copy of the personal information we maintain about you and, in certain circumstances, request that we transfer it to a third party.
- Right to opt out of sale, sharing, or targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or its processing for purposes considered “targeted advertising” under applicable privacy laws.
- Managing communication preferences. We may send you promotional emails. You can unsubscribe at any time using the unsubscribe option included in our emails. Even if you opt out of promotional communications, we may continue sending non-promotional messages relating to your account or orders.
You may exercise these rights through the options provided within the Services or by contacting us using the contact details below.
We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your request where permitted or required by applicable law.
Complaints
If you have a complaint about how we process your personal information, please contact us using the contact details below.
Depending on where you live, you may also have the right to appeal our decision or submit a complaint to your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country in which you live.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent agreements issued by the relevant UK authority, unless the information is transferred to a country recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice of changes as required by applicable law.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at: